Sarah_Reitsma_User_Experience_Design

Sarah Reitsma

Director of Customer Experience Design
Waterfield Technologies

As Director of Customer Experience Design at Waterfield Technologies, Sarah is the lead voice strategist in support of Waterfield Tech’s user experience team. She brings over 20 years of speech science and B2C design expertise to the contact center space where she has been instrumental in guiding the transformation of voice and digital experiences for our clients around the globe.